Lead a team of 10 colleagues located in Budapest, Kuala Lumpur and Panama Assist in developing service delivery team budgets & monitor spending the budget Ensures all daily activities are delivered in an effective and timely manner and that all support and resources neede...
Mobility is changing significantly and becoming more volatile. Our customer expects professional IT services, more flexibility, the pressure to increase efficiency is growing. Supervises contract fulfilment and contributes to its optimization for both the client and the Company t...
In this position, you will have the overall responsibility for the quality and compliance of our operations, as Deutsche Telekom Security, in accordance with the agreed contracts towards our existing customers and seek out new business opportunities with them. Tasks: You will s...
Als Junior Service Delivery Manager arbeiten Sie im Telematics und/oder KIS (Krankenhausinformationssystem) Team und sind end-to-end mitverantwortlich für die Sicherstellung der Service-Erbringung, der Umsatzrealisierung und Erzielung hoher Kunden- und Partnerzufriedenheit. Hierb...
Administration of new and exiting employees Onboarding process coordination Administration of personal files on-going contact with payroll Administration of HR process descriptions (guides, forms) Contact with regional HR Operations organizations (reporting, common projects) Coor...
Selbstständige Steuerung unserer Lieferanten und Unterauftragnehmer Sicherstellung vertraglich zugesagter Leistungen der Lieferanten und Unterauftragnehmer Coaching von Supplieren und internen Deliveryeinheiten Erstellen von Machbarkeitsanalysen und Lösungskonzepten sowie Vertrag...
The SDM is responsible for the delivery of specific Transcosmos? Managed Services. They will work with the relevant Business Relationship Manager to identify service requirements, and develop service strategy, which it is the responsibility of the SDM to . Responsible for....
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
Proactively manage customer satisfaction through data driven analysis and customer engagement. Reactively manage customer satisfaction through escalation management and direct issue resolution. Strategic planning to improve customer success by identifying client specific challeng...
Maintain positive relationships with customers Supervise contract fulfilment and contributes to its optimization for both the client and the Company Oversee all factors which might affect contract fulfilment Establishes and refines processes to provide consistently high levels of...
You will supervise contract fulfilment and contribute to its optimization for both parties and monitor factors, which influence them You shall establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of continuous i...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
Contribute significantly to the overall performance, savings and profitability of Sony Europe Work closely with local senior stakeholders to best-value solutions Negotiate the best overall commercial arrangements with suppliers ed through fact-based methods Lead the impleme...
Az IT szervezeten belül felügyeli és fejleszti a szolgáltatott IT szolgáltatásokat, mind a belsős felhasználók felé, mind a nemzetközi cégcsoporton belül Ajánlatok, szerződések kialakítása, kezelése Fenntartja a pozitív kapcsolatokat a külső és belső ügyfelekkel Koordinálja az ér...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
General planning, operation and maintenance of the following processes: event-, incident-, problem-, change management, customer request fulfilment, process objective, resource capacity planning and management, SLA management and reporting General oversight of Service Desk functi...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
You will supervise contract fulfilment and contribute to its optimization for both parties and monitor factors, which influence them You shall establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of continuous i...
Vállalatunk HR szolgáltatási portfóliójának teljes körű, országos képviselete ügyfeleink részére Napi szintű kapcsolattartás a kiemelt vállalati partnerekkel, ügyféltárgyalásokon való aktív részvétel Ügyfélelégedettség növelése A vállalat stratégiai tervének megvalósításában...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
In this position, you will have the overall responsibility for the quality and compliance of our operations, as Deutsche Telekom Security, in accordance with the agreed contracts towards our existing customers and seek out new business opportunities with them. Tasks: You will su....
You will supervise contract fulfilment and contribute to its optimization for both parties and monitor factors, which influence them You shall establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of continuous i...
Participate of Telenor Hungary?s projects to ensure IT Service definitions fulfils business requirements. Support Telenor Hungary?s project to develop business cases and calculate Total cost of ownerships. Participate new support contract negotiation, set SLA, align to current op...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
Continuous and regular contact with the IT Management and dedicated counterparts of the DTAG subsidiaries Conclude service contracts and ensure that they are d optimally for both the customer and DTIT over the lifecycle of the contract Preparation and alignment of data pri...
Részben, vagy teljes mértékben felelősség az ügyfelek szerződéseiért a szolgáltatás teljes folyamata során Szerződések pénzügyi irányítása Jó ügyfélkapcsolat kiéptése és elégedettség fenntartása Complaint és Compliment management A szolgáltatás irányítása a szerződésbe foglaltakn...
The IDM (International Demand Manager) builds and maintains a well-functioning long-term relationship with a defined customer base (DTAG subsidiaries) and acts as a primary point of contact for the central IT infrastructure service portfolio. By consulting and promoting its produ...
Supervise contract fulfilment and contribute to its optimization for both the customer and Security and monitor factors of the firm, which influence them Establish and refine processes to provide consistently high levels of customer service in a cost-effective manner as part of c...
Ügyfeleinkkel való folyamatos kapcsolattartás Az ügyfél elégedettség növelése Tanácsadókkal és fejlesztőkkel való folyamatos egyeztetés és együttműködés Incident és change management Problem management Resource management KPI-ok és SLA-k tartása Eszkalációk kezelése és megoldása....
Szolgáltatási osztály operatív vezetése, Az osztály tevékenységének tervezése, szervezése, Ügyfelek és Társosztályok közötti folyamatok koordinálása, Ügyfelekkel való kapcsolattartás, Informatikai munkatársakkal való együttműködés.
66db hirdetés:
Service Delivery Manager
,
Senior Service Delivery Manager
,
Service Delivery Manager (IT Security)
,
Service Delivery Manager
, álláshirdetés.
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