
Service Desk munkatárs
DTSM Kft.Kapcsolattartás az üzleti oldal és az informatikai terület között Bejövő hívások, e-mailek fogadása, kezelése A hibák és kérések továbbítása vagy megoldása
Kapcsolattartás az üzleti oldal és az informatikai terület között Bejövő hívások, e-mailek fogadása, kezelése A hibák és kérések továbbítása vagy megoldása
Troubleshoot IT related issues and handle customer requests Provide remote support?through different channels such as telephone,?email, or chat Support our top customers using your specific?language skills
The Team: Service Assurance Contract Type: Permanent Work Schedule: Shifts Home office opportunity: Yes, depending on further agreement
Key responsibilities - Act as a single point of contact for phone calls, chat and emails users regarding IT issues and queries - Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc. - Ensure that issues are resolved with...
Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps. Provide detailed information on all performed activities to next appropriate l...
Providing 2nd level support to business customers with complex services. Provide verbal and/or written technical support to enterprise services related questions General support for Vodafone projects Support technical provisioning of standard solutions Suggest service improv...
Main purpose of the job This is a language specific IT support role within Howden?s European service centre based in Budapest. The main function is to manage German user service desk requests, both automated and user generated, within defined SLA?s and to provide initial triage a...
Become an expert and provide an outstanding support to our customers Assess the nature of product or service issues and resolve basic to complex support problems - by Incident creation/categorization/prioritization. Handle first level support contacts customers and apply und...
európai üzleteink, irodáink és logisztikai központjaink IT támogatása telefonon és e-mailben felmerülő IT hibák elemzése, megoldása, illetve továbbítása problémabejelentések és igénylések dokumentálása kapcsolattartás a specializálódott IT csapatokkal programok telepítése, adatme...
európai üzleteink, irodáink és logisztikai központjaink IT támogatása telefonon és e-mailben felmerülő IT hibák elemzése, megoldása, illetve továbbítása problémabejelentések és igénylések dokumentálása kapcsolattartás a specializálódott IT csapatokkal programok telepítése, adatme...
Eager to see the benefits of your language skills? Are you ready to discover a position that combines IT with your interpersonal communication abilities? If yes, we can provide you an excellent opportunity to do so? In TATA Consultancy Services (TCS) you can implement your langua...
providing technical support at L1 or L2 level telephone support for customers and other interested parties primarily in German Ensuring telephone availability during all operating hours ? 24/7 (including public holidays and weekends), a 3 shift working pattern Receive, classify a...
Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...
Eager to see the benefits of your language skills? Are you ready to discover a position that combines IT with your interpersonal communication abilities? If yes, we can provide you an excellent opportunity to do so? In TATA Consultancy Services (TCS) you can implement your lang...
Eager to see the benefits of your language skills? Are you ready to discover a position that combines IT with your interpersonal communication abilities? If yes, we can provide you an excellent opportunity to do so? In TATA Consultancy Services (TCS) you can implement your langua...
Eager to see the benefits of your language skills? Are you ready to discover a position that combines IT with your interpersonal communication abilities? If yes, we can provide you an excellent opportunity to do so? In TATA Consultancy Services (TCS) you can implement your langua...
Nemzetközi ügyfeleink informatikai támogatása telefonon, e-mailen és online bejelentő felületen keresztül magyar és angol nyelven A beérkező hibabejelentések feldolgozása, megoldása Magasabb szintű problémák eszkalálása L2 felé Folyamatos kapcsolattartás a felhasználókkal és mego...
Is responsible for first-line support and problem-solving of client-facing technology (PC and Mac computers, smartphones, password resets, application malfunctions, printers, etc.) remotely, on the phone and in person Provides light system administration functions, such as creati...
To provide 1st line technical support; answering support queries via phone and email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user tickets or problems and be proactive when dealing w...
Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...
Level 1 IT support: Handling end-user calls and web queries via tools, phone, and email Documentation and detailed administration, logging of calls on the ticketing tool Delegation of problems that cannot be resolved on the first level to the competent Level 2 teams Guiding the u...
Providing 1 and 1.5 level support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English...
Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...
Level 1 IT support: Handling end-user calls and web queries via tools, phone, and email Documentation and detailed administration, logging of calls on the ticketing tool Delegation of problems that cannot be resolved on the first level to the competent Level 2 teams Guiding the u...
As a Student Service Desk Analyst?your main goal is: Troubleshoot IT related issues and handle customer requests Provide remote support?through different channels such as telephone,?email, or chat Support our top customers using your specific?language skills
Processing of requests received by phone and e-mail Transmission of error tickets to various solution teams Full assistance to Service Desk Agent colleagues Continuous communication with foreign colleagues in German and English
logisztikai központjaink, irodáink támogatása ticketing rendszeren (hibajegyrendszeren) keresztül teljeskörű segítségnyújtás a Service Desk Agent kollegáinknak hibajegyek készítése és kezelése a teljes támogató tevékenység dokumentálása e-mailen keresztül érkező kérések feldolgoz...
Providing 1 and 1.5 level support (analysis and check on possible solutions) for applications in scope Ticket creation/categorization/prioritization Ticket escalation to respective Support Group Coordinating the end user resolution in cooperation with the other English speaking s...
This is a great opportunity for a Specialist who would like to join in an exciting stage in the development of one of Europe?s fastest growing Fintech companies. Your primarily role will be to provide first and second level line technical support to users. This position will re...
397db hirdetés:
Service Desk munkatárs
,
Czech/Slovak Speaking Service Desk Analyst-Level 1
,
French/ English Speaker Service Desk
,
Italian Speaking Service Desk Agent
,
Service Desk Agent
,
Enterprise Service Desk Expert
,
IT Service Desk Administrator (German speaking)
,
Polish Speaking Service Desk Technician
,
IT Service Desk Agent French,
IT Service Desk Agent French,
German Speaking Service Desk Analyst,
IT Service Desk Agent
,
Service desk agent Swedish speaking
,
Italian Speaking Service Desk Analyst,
French Speaking Service Desk Analyst,
Dutch Speaking Service Desk Analyst,
Polish Speaking Service Desk Analyst,
Service Desk Agent
,
IT Service Desk agent
,
Italian IT Service Desk Agent,
French Speaking Service Desk Representative
,
Norwegian Speaking Service Desk Representative
,
German speaking Service Desk Agent
,
French Speaking Service Desk Representative
,
Norwegian Speaking Service Desk Representative
,
Diákmunka Italian Speaking Service Desk,
Service Desk Agent/Help Desk Student,
IT Service Desk gyakornok
,
Multilingual Service Desk Agent
,
IT Technical Service Desk Specialist
, álláshirdetés.
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